Frequently Asked Questions - I Want Candy!

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Frequently Asked Questions

How do I check my order?

Click here to check the status of your order.  You will need your order number and the email address you used at check out.

Do you ship to my country?

Yes. I Want Candy! ships internationally! We suggest Express or Priority Mail shipping for best results.

I live in China how do I order your candy?

Please place your order on our website - we strongly suggest Express or Priority mail.  See our Shipping FAQs for more information.  If you would like to use your own carrier, please Contact Us.

How much does it cost to ship to my country?

Cost is calculated based on weight, method of shipping chosen and destination.  The website will offer options and calculate cost for you.  We are NOT responsible for lost packages.  Select Priority or Express mail for best results.  See our Shipping FAQs for more information.

When will I get my candy?

It depends.  Lead time for all orders is a minimum of two business days. Some products are MADE TO ORDER and processing can take a some time (these items are noted in each listing).  It's best to let us know if you are leaving the country or need your order by a specific date so we can ship on time.  See our Shipping FAQs for more information.

Do you offer wholesale pricing?

Yes we do! Please Email Us for more information.

How long does your candy last?

Environmental conditions affect hard candy as they absorb moisture and can begin to appear sticky over time.  Images may start to become difficult to see as the sugars crystallize from environmental exposure.  Keep candy in a cool, dry place in a sealed container in their original vacuum sealed packages.  We do not recommend refrigeration.  Because we cannot control your environment we do not guarantee shelf life for more than nine months from receipt.  Hard candies *can* last up to one year. Read more about shelf life here

Are your products Kosher?

Not yet! Check back soon.

Are your products safe for peanut allergies?

Our products are produced in a peanut and tree nut free facility. They do come into contact with soy.

Was your question answered here?  If not, feel free to Contact Us.